Short answer: most problems come from one of three things: the order isn't eligible ($49.99 or less, standard, U.S.), the feature hasn't reached your account yet (rollout Nov 2 to 6), or the slip was printed scaled or folded so the barcode doesn't show. Fixes below.
1. The option isn't there
"Packing slip with tracking" is only on TCGplayer's new Orders page (toggle at the top of Orders), and it rolls out between November 2 and 6, 2026. If you still don't see it on November 6, contact TCGplayer seller support.
2. The order isn't eligible
Only orders of $49.99 or less, shipping in a single window envelope, to a USPS-verified U.S. address. Expedited, international and over-$49.99 orders need a regular label. Which order gets which.
3. Some slips in a bulk print have no barcode
Ineligible orders in the same bulk print come out as normal slips. Ship those with a stamp and no tracking, or with a tracked label.
4. The barcode looks squished or tiny
The page was scaled. Print on 8.5 x 11 paper at 100% (actual size), never "fit to page", and never shrink it onto a 4x6 thermal label.
5. The barcode prints faint or broken
Use a laser or inkjet printer at 300 dpi or more. Faded or fuzzy bars won't scan. Replace a low toner or ink cartridge.
6. The barcode is hidden by the envelope
Use a standard #10 window envelope (4 1/8 x 9 1/2 in) and a letter fold: bottom third up, top third down. The address and the barcode below it must both show through the window.
7. You used your own packing slip
The barcode only works on TCGplayer's slip. A custom or third-party slip can't carry it. You can still put your own thank-you card inside, behind the slip.
8. No scans after mailing
USPS scans of envelopes aren't guaranteed, and "Out for Delivery" is usually the last one. It's not delivery confirmation. The extra protection against "not received" claims needs at least one USPS facility scan.
Printing a mixed batch?
In TCG Speed Shipper, upload your Export Shipping file and add TCGplayer's packing slip PDF. Tracked slips come out untouched as full pages, and labels are made only for the other orders. Tracked slips don't use your labels.
FAQ
Which TCGplayer orders can use the free tracked packing slip?
Orders of $49.99 or less that ship in a single #10 window envelope to a USPS-verified U.S. address, printed from TCGplayer's new Orders page. Expedited orders, international orders and anything that won't fit an envelope need a regular label.
Can I put my own address label on a tracked-slip envelope?
No. The address and the barcode must show through the envelope window, and the barcode only works on TCGplayer's own slip. Use the slip as the address, add a stamp and mail it.
Do orders over $49.99 still need a tracked label?
Yes. TCGplayer's free envelope tracking stops at $49.99. Orders above that need a tracked shipping service such as USPS Ground Advantage, and orders over $250 need signature confirmation.
Can I print tracked slips and labels in one go?
Yes. In TCG Speed Shipper, upload the TCGplayer shipping export, then add TCGplayer's packing slip PDF. Tracked slips are kept as full 8.5x11 pages in their own file, and labels are made only for the other orders.
Sources
- TCGplayer Help: How Does Envelope Tracking Work for My TCGplayer Orders? (checked November 1, 2026)
- TCGplayer: Introducing Free Tracking For Eligible Single-Windowed Envelope Orders (checked November 1, 2026)
- USPS Notice 123, Price List (checked October 31, 2026)