Short answer: only US and Canadian sellers who meet TCGplayer's eligibility bar can opt in. You turn on each country in Shipping Settings and set one flat rate per package size. Fill out the customs form truthfully (never "gift"), the buyer pays any duties, and outside US to Canada (or Canada to US) with approved tracking, a lost package is your risk.
Who can ship internationally
TCGplayer's International Order Eligibility page says "US and Canadian based sellers who meet the requirements for eligibility will have the option of listing their product to international customers". The requirements:
- "300 or more delivered and completed sales within the last 90 days."
- "99.5% or better Feedback Rating for 30/90/365-day evaluations."
- "Respond to all buyer messages within 2 business days."
TCGplayer adds that "these numbers are reevaluated daily". If you qualify, you opt in once: tick the checkbox in the My Details tab of the Seller Portal and agree to the terms. International orders are paid through PayPal, except Canadian orders, which can use PayPal or a credit card.
How to turn on a country
- Open My Details and click Shipping Settings.
- In Shipping Options, click Add next to the country.
- Set a price for each package size and save.
- Click Set as Active. You can turn a country off later with Set as Inactive.
TCGplayer notes that "Canada, the UK, Australia and Japan are our top international destinations, with Canada being number one." To see what other sellers charge, open any product page, use the Shipping Country filter at the bottom of the left sidebar, and switch back to your own country when you are done.
Set the rate right the first time
The rate you set is final. TCGplayer: "the shipping cost you display on your TCGplayer listing is the only cost a buyer will incur. (For example, you can't contact buyers after the fact and ask them to make an additional payment for shipping.)" The rate is charged once per cart, not per card, so a big or high-value order costs you more to send for the same fee. TCGplayer recommends that you "balance your shipping settings to reflect the varied costs of shipping products internationally". Check real prices with your carrier before you pick a number.
Countries TCGplayer sellers cannot ship to
Because of payment limits, including PayPal restrictions, TCGplayer says sellers "cannot support orders from" these countries: Argentina, Austria, Belarus, Bolivia, Brazil, Chile, China, Colombia, Cuba, Ecuador, French Guiana, Greece, Guyana, Iran, North Korea, Paraguay, Peru, Russia, Sudan, Suriname, Syria, Turkey, Ukraine, Uruguay, Uzbekistan, Vatican City and Venezuela. The list changes, so check the source before you plan around it. USPS also suspends service to some countries from time to time; TCGplayer points sellers to the USPS international service alerts page.
The customs form: what to write
TCGplayer's rules on customs are blunt: "It's illegal to falsify customs declarations or mark an item as a 'gift' in order to avoid customs fees. If a buyer asks you to commit customs fraud, report it to us." Its best-practices page adds that a seller who falsifies the form loses seller protection for that order. What TCGplayer asks you to do instead:
- Fill out the form "accurately and completely" and sign it if required.
- Declare "the final selling price. Don't include the shipping and handling costs."
- Know where the item was made before you pack it; the form will likely ask.
- Put a packing slip or a printed copy of the listing inside "as proof of the price".
- If the carrier needs a phone number, "you may use your own".
- For items that sold for more than $2,500, you may also need to file an export license.
Duties and import taxes are the buyer's to pay. TCGplayer's wording: "Import duties, taxes, and charges aren't included in the item price or postage cost. These charges are the buyer's responsibility."
Tracking and protection
This is the part that surprises sellers. TCGplayer: "the only orders covered by our international 'missing with tracking' policies are those shipped with an approved tracking service between Canada and the United States. Shipments to other countries and those without approved tracking applied are at your own risk." For US sellers, the approved carriers are USPS, UPS and FedEx, and the tracking must show the package moved past "Acceptance" or "Label Created".
The tracking rules from the international seller FAQ: "For orders of $50 or more, you must include Tracking/Delivery Confirmation". Its signature line starts at $250.00 itself (TCGplayer's main shipping article says over $250), so on an international order of exactly $250 add the signature. TCGplayer's free envelope tracking does not help here: its page says "International orders are not eligible for this tracking feature."
A missing order works like a domestic one in one way: buyers contact you first, you have 2 business days to reply, and they have up to 30 calendar days after the estimated delivery date to ask for a refund. If you shipped with no tracking and it doesn't arrive by the estimated delivery date, TCGplayer says you are responsible for a full refund.
Refused, unclaimed and stuck-in-customs packages
- Buyer refuses it over customs fees: "sellers are not obligated to issue a full refund. You can offer a partial refund (minus the shipping fees) once the item is returned to you. If the item is not returned to you, you are not obligated to refund."
- Cleared customs but the buyer never picks it up: TCGplayer says coverage for tracked mail "starts when an item is scanned in and shows movement, you are covered in this case."
- Returned to you but never arrives: TCGplayer recommends no refund and asks you to escalate through its support chatbot.
- Held at customs: contact support through the chatbot early; TCGplayer calls it "a case by case instance".
Canadian sellers shipping to the US
Canadian sellers are covered on tracked orders to the US with Canada Post, ChitChats, Dragonfly, Intercom, Perulator, Stallion Express, UPS or USPS, for tracked orders placed on and after April 15, 2026. They must send the buyer the tracking number in the order messages when they ship. TCGplayer also notes that "All tracked mail will require DDP shipment aka 'Duties Paid'" for shipments into the United States, so check that your carrier handles the brokerage.
When you get paid
Later than a domestic order. The international seller FAQ says these orders "are payable 21 days after the order is marked as shipped." The eligibility page says payment comes after the Estimated Delivery Date, "which is 21 business days after the order has been placed." Plan for about three weeks or more either way.
Labels for international orders
International addresses need the country on the last line. When you upload TCGplayer's Export Shipping file to TCG Speed Shipper, an international order's label ends with the country name spelled out in capitals (CANADA, not "CA", which reads as California). It prints address labels, not postage or customs forms, so buy the postage and the customs form from your carrier. When you add tracking numbers, the TCGplayer upload file it builds lets you mark the whole batch shipped in one upload.
FAQ
Who can sell internationally on TCGplayer?
US and Canadian sellers who meet TCGplayer's eligibility: 300 or more delivered and completed sales in the last 90 days, a 99.5% or better feedback rating for the 30, 90 and 365-day evaluations, and replies to all buyer messages within 2 business days. TCGplayer re-checks these numbers daily. Eligible sellers then opt in once from the My Details tab.
Can I charge an international buyer more shipping after the sale?
No. TCGplayer says the shipping cost on your listing is the only cost the buyer will incur, and you can't contact buyers after the fact to ask for more. Import duties and taxes are the buyer's responsibility.
Can I mark a TCGplayer international order as a gift on the customs form?
No. TCGplayer says it is illegal to falsify customs declarations or mark an item as a gift to avoid customs fees, and a seller who falsifies a customs form loses seller protection for that order. Declare the final selling price, without shipping.
Is a lost international package covered by TCGplayer?
Only between the United States and Canada with an approved tracked service. TCGplayer says shipments to other countries, and shipments without approved tracking, are at your own risk.
When do I get paid for an international TCGplayer order?
Later than a domestic order. TCGplayer's international seller FAQ says these orders are payable 21 days after the order is marked as shipped, and its eligibility page says payment comes after the Estimated Delivery Date, which it puts at 21 business days after the order is placed.
Sources
- TCGplayer Help: International Order Eligibility (checked November 1, 2026)
- TCGplayer Help: International Shipping Overview (checked November 1, 2026)
- TCGplayer Help: Seller FAQs for International Orders (checked November 1, 2026)
- TCGplayer Help: International Shipping Best Practices (checked November 1, 2026)
- TCGplayer Help: How Does Envelope Tracking Work for My TCGplayer Orders? (checked November 1, 2026)
- USPS international service alerts