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Use TCGplayer's order/shipping export: the file with one row per order, including buyer name and address. The pull sheet lists cards but no addresses, so it can't make labels. If you edited the file in Excel, save it as CSV (Comma delimited). Still stuck? Re-export it — the second export is often clean. More detail is in the CSV format guide.

In the print dialog, set scale to 100% / "Actual size", not "Fit to page." For 4×6 thermal printers, also set the paper size to 4×6 in and margins to none. For Avery 5160 sheets, print one test page on plain paper first and hold it behind a label sheet against a light to check alignment.

PDF labels use standard fonts that cover English and Western European letters. Accented letters outside that set are simplified (for example "ễ" becomes "e"), and scripts like Japanese or Cyrillic show as "?". For those orders, handwrite the address or copy it from TCGplayer directly.

No. TCG Speed Shipper prints address labels, envelopes, and packing slips. Buy postage from USPS (stamps, Click-N-Ship) or a service like Pirate Ship. Afterwards you can paste those tracking numbers into the Tracking Numbers panel for a quick-copy list to enter back into TCGplayer.

Yes. After loading your TCGplayer shipping export, paste your tracking numbers into the Tracking Numbers panel (one per line in label order, or as order# tracking# pairs) and click Match to Orders. Then click Download TCGplayer import file. It's your own export with the Tracking # and Carrier columns filled in, and envelope orders marked "Shipped". Import it in the TCGplayer Seller Portal under Orders using Import Shipping Info. The first time, spot-check one order afterwards.

No. Once a batch is counted, re-downloading the same orders in another format — or after a printer jam — is free until you load a different file.

On the Pricing page, enter your email and click Forgot your password?. The reset email can take a few minutes and sometimes lands in spam or promotions. Clicking the link signs you in and asks you to choose a new password. If it never arrives, email us and we'll sort it out by hand.

Click Log In instead, or use Forgot your password?. If you signed up long ago with an emailed sign-in link and never set a password, clicking Create Account with that email sets one for you.

Sign in, open the Pricing page, and click Change Password.

Email us from your account's address and we'll delete it, usually within a couple of days. Cancel any active subscription first from Manage Billing, or just ask and we'll handle both. Settings saved in your browser (return address, preferences) can be cleared anytime by clearing this site's data in your browser. See the Privacy Policy for details.

Sign in, go to the Pricing page, and click Manage Billing, then Cancel plan. You keep your paid features until the end of the period you've paid for, and you won't be charged again. Or email us and we'll cancel it for you.

Refresh the page once. Upgrades usually show within seconds, and the site double-checks with Stripe automatically if it's slow. Make sure you're signed in with the same email you used at checkout. If it still says Free after a few minutes, email us — you won't be charged twice, and we'll fix it the same day.

If you were charged by mistake, charged after trying to cancel, or it just didn't work for you, email us within 14 days of the charge and we'll make it right. See the refund policy.

Click the other plan's upgrade button on the Pricing page. Your existing subscription is changed, not duplicated, and Stripe credits the unused part of your old plan.

Share the link from your Account panel. Whoever signs up through it gets their first month of Base or Premium free (a card is needed at checkout; cancel before the month ends and they're never charged). When they make their first payment, you get a free month too: a billing credit if you're subscribed, or 30 days of free Premium if you're not. Run a YouTube channel, stream, or Discord? See the creator partner program — 40% commission.